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| snowcookie |
| Posted: Aug 24 2008, 06:13 PM |
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Newbie

Group: Members
Posts: 4
Member No.: 24106
Joined: 24-August 08

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I am new here. This tool seems to have great potential but since I can't open the help files I can't really learn how to use it. I am running Windows XP service pack 3. When I select Help --> Contents in VirtualDub nothing happens. When I double click on the VirtualDub.chm file directly I get a popup box with the title bar:
File Download Security Warning
Name: VirtualDub.chm Type: Compiled HTML Help file, 235KB From: C:\(my folder path)
(Buttons:) Open Save Cancel
While files from the Internet can be useful, this file type can potentially harm your computer. If you do not trust this source, do not open or save this software.
Then when I hit the Open button the exact same dialog box keeps popping up; it never actually opens.
Here are things that I have already tried after reading posts on this forum. I have already right clicked on the .chm file and selected Unblock. I have added the following to my registry: REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp.x\HHRestrictions] "MaxAllowedZone"=dword:00000001
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp.x\ItssRestrictions] "MaxAllowedZone"=dword:00000001
The files are not on a share drive, they are on the local C drive.
Please help! I'm at my wits end on this one and am about ready to find something else or spend money on a tool. Thanks to anyone that has any suggestions.
--Karen
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| phaeron |
| Posted: Aug 24 2008, 07:39 PM |
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Virtualdub Developer
  
Group: Administrator
Posts: 7773
Member No.: 61
Joined: 30-July 02

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Annoying Internet Explorer zone B.S. Somehow the .chm file got tagged as coming from the Internet, which shouldn't have happened since it came from a .zip file. Right-click on it in Explorer, choose Properties, and then Unblock. VirtualDub has code to try to remove the Zone.Identifier stream but it seems it wasn't able to detect the block in this case. |
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| snowcookie |
| Posted: Aug 24 2008, 08:33 PM |
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Newbie

Group: Members
Posts: 4
Member No.: 24106
Joined: 24-August 08

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Thanks for your reply. I have already tried that and it didn't work for me. I right clicked on VirtualDub.chm, selected properties, and clicked on Unblock. I think before I did that I had a different error message so this one is actually a new problem. Any other ideas? --Karen |
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| dloneranger |
| Posted: Aug 24 2008, 09:07 PM |
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Moderator
  
Group: Moderators
Posts: 2366
Member No.: 22158
Joined: 26-September 07

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you could try reregistering the help viewer from the cmd line
regsvr32 c:\windows\system32\hhctrl.ocx
-------------------- MultiAdjust JoinWav WavNormalize FFMPeg Input Plugin v1827 UnSharpMask Windows7/8 Codec Chooser All FccHandlers Stuff inc. Installers for acm codecs AAC, AC3, LameMp3 |
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| snowcookie |
| Posted: Aug 25 2008, 01:38 AM |
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Newbie

Group: Members
Posts: 4
Member No.: 24106
Joined: 24-August 08

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I couldn't find any file with the name hhctrl.ocx in my system32 folder. I fould a file with that name in C:\windows\ServicePackFiles\i386 and tried the regsvr32 with that but it didn't change anything.
Are the help files located anywhere on the web???
--Karen |
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| phaeron |
| Posted: Aug 25 2008, 02:17 AM |
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Virtualdub Developer
  
Group: Administrator
Posts: 7773
Member No.: 61
Joined: 30-July 02

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Try dragging and dropping it on top of hh.exe in c:\windows and see if you can get the HTML Help window to open....
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| dloneranger |
| Posted: Aug 25 2008, 02:25 AM |
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Moderator
  
Group: Moderators
Posts: 2366
Member No.: 22158
Joined: 26-September 07

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| QUOTE (snowcookie @ Aug 25 2008, 01:38 AM) | Are the help files located anywhere on the web??? |
Windows update, or reinstalling your latest service pack ??
You could try copying the file to system32 though... as that's where one should exist (or run sfc /scannow from the cmd line. see http://en.wikipedia.org/wiki/System_File_Checker for details)
Reg entries for .chm files (in xp) are here in case yours have been hozed
| CODE | REGEDIT4
[HKEY_CLASSES_ROOT\.chm] @="chm.file"
[HKEY_CLASSES_ROOT\chm.file] @="Compiled HTML Help file"
[HKEY_CLASSES_ROOT\chm.file\DefaultIcon] @="C:\\WINDOWS\\hh.exe,0"
[HKEY_CLASSES_ROOT\chm.file\shell]
[HKEY_CLASSES_ROOT\chm.file\shell\open]
[HKEY_CLASSES_ROOT\chm.file\shell\open\command] @="\"C:\\WINDOWS\\hh.exe\" %1"
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or in vista
| CODE | REGEDIT4
[HKEY_CLASSES_ROOT\.chm] @="chm.file"
[HKEY_CLASSES_ROOT\chm.file] @="Compiled HTML Help file" "FriendlyTypeName"=hex(2):40,25,53,79,73,74,65,6d,52,6f,6f,74,25,5c,53,79,73,\ 74,65,6d,33,32,5c,68,68,63,74,72,6c,2e,6f,63,78,2c,2d,34,35,32,00
[HKEY_CLASSES_ROOT\chm.file\DefaultIcon] @=hex(2):25,53,79,73,74,65,6d,52,6f,6f,74,25,5c,68,68,2e,65,78,65,2c,30,00
[HKEY_CLASSES_ROOT\chm.file\shell]
[HKEY_CLASSES_ROOT\chm.file\shell\open]
[HKEY_CLASSES_ROOT\chm.file\shell\open\command] @=hex(2):22,25,53,79,73,74,65,6d,52,6f,6f,74,25,5c,68,68,2e,65,78,65,22,20,25,\ 31,00
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This post has been edited by dloneranger on Aug 25 2008, 02:39 AM
-------------------- MultiAdjust JoinWav WavNormalize FFMPeg Input Plugin v1827 UnSharpMask Windows7/8 Codec Chooser All FccHandlers Stuff inc. Installers for acm codecs AAC, AC3, LameMp3 |
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| snowcookie |
| Posted: Aug 25 2008, 03:46 AM |
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Newbie

Group: Members
Posts: 4
Member No.: 24106
Joined: 24-August 08

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Success! phaeron's idea of dragging the VirtualDub.chm onto the hh.exe app worked for me and I was finally able to view the help pages. Then I added dloneranger's reg entries to my registry and tried opening the help file directly from VirtualDub and that now works too. Thanks folks! Much appreciated! --Karen |
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