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Unofficial VirtualDub Support Forums > Off-Topic > Trouble With The Forgotten Password


Posted by: HowdyTmpAccnt Mar 29 2004, 12:09 PM
Hello!

I am using a temprary account, because I cannot remember my password....

When using the "I have forgotten my password" form, I enter my username:
FrameMan.

After clicking "Proceed" I get the following error:

The Following Errors Were Found
--------------------------------------------------------------------------------
The registration code did not match the one displayed, a new code has been generated, please try again

and I get no e-mail with confirmation...

What am I doing wrong wacko.gif ?

Posted by: Cyberman Mar 29 2004, 04:41 PM
It sounds like you were registering, instead of retrieving a password, but I don´t know that feature of this board.

The generated code? Has there been a graphic displayed perhaps? Most boards use a graphical coded code to prevent bots from registering.

Posted by: HowdyTmpAccnt Mar 30 2004, 05:38 PM
Thank you for the answer, but I believe, that I am using the Lost Password Form, so I do not think, that trying to register instead of using the Lost Password Form was the cause. Here is the whole "textshot" of the FIRST page used in the lost password form.

As far as I can remember, the form software then sends an e-mail with confirmation link. When I click it, it allows me to log in and change password. It does not use any graphics for fooling the bots...

---------------------------------------------------------------------------------------------------
Welcome Guest ( Log In | Register )


Unofficial Virtualdub Support Forums»Lost Password Form



How to reset your password

Step One: Entering your account username

Enter your account username in the field below. The username is case insensitive.
Once you have submitted the form, you will receive an email asking for validation of this request to ensure that no malicious use has occured. This email will also contain your new password. Please note that you will not be able to log in with this password until you have validated your request.
You will be presented with a form.

Step Two: Validating the request

The email will contain instructions on how to validate this request.
Upon successful validation, you will be able to log in using your new password.

Please complete the form fully
Enter your account username

--------------------------------
|___________________| **here is a space for entering the username**
--------------------------------


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(end of "textshot").

Posted by: stephanV Mar 30 2004, 05:59 PM
maybe you have better luck if you sent a PM to one of the boards administrators... i dont think they will mind (in this case), and they could have overlooked this topic...

well, goodluck getting your old account back smile.gif

Posted by: Cyberman Mar 30 2004, 08:45 PM
OK, I just tried it myself - that looks like a bug in the forum software.

Apparently the PROCEED button links you to the wrong page, probably a registering page or so.

As stephanV said - PM an Admin. That should be fixed.

Posted by: ChristianHJW Mar 31 2004, 02:29 PM
fixed, temporary pw sent by PM ....

Posted by: FrameMan Apr 1 2004, 08:06 AM
Thank you very much!

It's good to have my account back!!!

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