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Unofficial VirtualDub Support Forums > Testing / Bug Reports > Windows 7 Error

Posted by: knight5923 Jan 12 2012, 06:32 PM

I've been using virtualdub for quite some time now on WinXP with no trouble what-so-ever. However, I've recently updated to Windows 7, and since, have been receiving error messages while doing tasks that I performed perfectly well in XP. So here's what I'm doing:

I'm compressing a gaming video recorded using Fraps. I open the video, and select the DIVX codec for compression, as seen in this picture.
user posted image

I then select "save as AVI" from the file menu, and as soon as it begins progressing, I receive an error message reading "Video compression error: The source image format is not acceptable. (error code -2)" Also pictured below.
http://img215.imageshack.us/img215/5236/errordi.jpg

This is the exact same process I've used dozens of times before without issue, so I am at a bit of a loss regarding what the problem is and how to fix it. If anyone could provide any help or insight, I'd be extremely grateful.

Thanks for your time,
Knight5923

Posted by: Abrazo Jan 12 2012, 08:23 PM

In the "Select video compression" dialogbox that you mention:
- click on the Configure button (while the DivX codec is still selected in the list);
- in the "Main"-tab, at Certification Profile choose "Home theater profile" or something higher
(probably it is now set on "Mobile profile" which is not compatible with the resolution of your video file

Posted by: evropej Jan 12 2012, 09:30 PM

Select the unrestricted profile in the divx settings, that setting probably got reset.

Posted by: knight5923 Jan 12 2012, 09:50 PM

Oh, I feel so stupid lol I can't believe I forgot to reset it to unconstrained. Thanks for the heads up folks, much appreciated!